Coronavirus Update

11/13/2020

Attention Clients,

As a reminder, especially after Governor DeWine’s Statement on Wednesday, we are continuing to practice social distancing and request that our clients wear masks during appointments. Additionally, our office is remaining CLOSED to clients at this time. You can still pick up medications and the office staff is available to help you but we request that you not enter the building.

Our COVID policy post has been re-itterated below:

We appreciate your continued patience and support during this difficult and uncertain time. In continued efforts to keep our staff, clients, and patients safe, Lebanon Equine Clinic will be continuing to take precautions due to COVID-19. Please read the following for our updated practices.

1. As always, your LEC veterinarians are available 24 hours a day to take care of your animals. Our emergency coverage is continuing unhindered.

2. Following the recommendations laid out by the CDC, we request that all clients and barn staff maintain social distancing as much as possible during appointments. At this time, we are requesting that clients and barn staff NOT be present for appointments or maintain a distance of at least 6 feet. If possible, please wear a mask to protect yourself.

3. Your safety and the safety of our staff is our priority. We will communicate with clients via telephone. In the case of after hour emergencies, we ask that if you are feeling ill or have known exposure, please have someone else available to assist the doctor after hours.

4. In efforts to minimize our staff’s exposure as well as following the governor’s recommendation, our office will continue to be CLOSED to clients until further notice.

We appreciate your patience and understanding during this transition. Our goal is to maintain the excellent care you have come to expect of Lebanon Equine Clinic while keeping you, our patients, and our staff as protected as possible.

If you have any questions or concerns, please let us know

5/5/2020

To our valued clients,

We appreciate your continued patience and support during this difficult and uncertain time. In continued efforts to keep our staff, clients, and patients safe, Lebanon Equine Clinic will be continuing to take precautions due to COVID-19. Please read the following for our updated practices.

1. As always, your LEC veterinarians are available 24 hours a day to take care of your animals. Our emergency coverage is continuing unhindered.

2. Lebanon Equine Clinic is now able to schedule regular appointments. Please contact your LEC veterinarian to schedule any care your horse(s) may need.

3. Following the recommendations laid out by the CDC, we request that all clients and barn staff maintain social distancing as much as possible during appointments. At this time, we are requesting that clients and barn staff NOT be present for appointments or maintain a distance of at least 6 feet. If possible, please wear a mask to protect yourself.

Your safety and the safety of our staff is our priority. We will communicate with clients via telephone. In the case of after hour emergencies, we ask that if you are feeling ill or have known exposure, please have someone else available to assist the doctor after hours.

4. In efforts to minimize our staff’s exposure as well as following the governor’s recommendation, our office will continue to be CLOSED to clients until further notice. As of right now, our office phones will be monitored by voicemail. If you are calling to schedule an appointment, requesting prescription refills, to make a payment, or other non-urgent matter, please leave a message in the regular voicemail box. Our office staff will be checking the voicemail every hour as they will be working remotely. If you have an EMERGENCY, please leave a message in the emergency voicemail box and a doctor will return your call as soon as possible.

We appreciate your patience and understanding during this transition. Our goal is to maintain the excellent care you have come to expect of Lebanon Equine Clinic while keeping you, our patients, and our staff as protected as possible.

If you have any questions or concerns, please let us know.

3/22/2020

As the ODH as issued a Stay at Home order for all of Ohio, we would like to keep you up to date for our policies.

1. *****At this time, we are requesting that clients and barn staff NOT be present for appointments or maintain a distance of at least 6 feet.

Your safety and the safety of our staff is our priority. We will communicate with clients via telephone. In the case of after hour emergencies, we ask that if you are feeling ill or have known exposure, please have someone else available to assist the doctor after hours.

2. Beginning Tuesday 3/24, our office phones will be monitored by voicemail. If you are calling to schedule an appointment, requesting prescription refills, to make a payment, or other non-urgent matter please leave a message in the regular voicemailbox. Our office staff will be checking the voicemail every hour as they will be working remotely. If you have an EMERGENCY, please leave a message in the emergency voicemail box and a doctor will return your call as soon as possible.

If you have any questions, please let us know.

3/17/2020

Due to the continued evolution of the COVID-19 outbreak and changes in the recommendations by the CDC, Lebanon Equine Clinic will be enacting the following changes. Please understand we do this for the healthy and safety of our clients, our staff and our doctors!.

1. Most importantly, we WILL continue to provide emergency care throughout this entire process. The healthy and well-being of our patients is paramount.

2. Our office will be CLOSED to clients as of Tuesday 3/16/20. We request that all communication be done over the phone. Our staff will still be available to answer phone calls and take payments over the phone.

3. At this time, we are requesting that clients and barn staff NOT be present for appointments. Your safety is our priority. We travel across counties and territories. We will have technician or assistants with us. We will communicate with clients via telephone. In the case of after hour emergencies, we ask that if you are feeling ill or have known exposure, please have someone else available to assist the doctor after hours.

4. Medications or other items needing to be picked up from the office will be placed outside by 9am and 6pm. Please understand we are trying to limit your exposure and our staff’s exposure. We are taking extra caution to clean all of our items to minimize exposure risk.

5. At this time, we are still seeing routine appointments. If this changes, your veterinarian will contact you to reschedule. LEC wants to stay healthy and continue to serve you and your animals.

We apologize for any inconvenience these policies may cause, but we hope that our clients will understand. If you have any questions or concerns please call.

Veterinary Care for Horses by Lebanon Equine Clinic

At Lebanon Equine Clinic, our dedicated veterinary staff provides complete care for you and your horse. We’re more than just veterinary professionals, we ourselves are pet owners. We strive to provide veterinary care with compassion, understanding and respect. With our multi-doctor practice, a veterinarian is available 24/7 to provide care for your equine companions, even in case of emergency.

When you have a problem or a question, we will be there as members of your horse’s team. Our veterinarians will take the time you need to make things as simple and understandable as possible.

From wellness and sports medicine to advanced diagnostic testing, dentistry, emergency care and just about everything in between, our team will be with you every step of the way. That is our promise to you as loyal clients!

For your dogs, cats and exotics, please stop by our sister clinic Lebanon Small Animal Clinic at 1200 Oregonia Rd in Lebanon, Ohio.